How to Order
Finding Your Product
There are a few ways to find the assistive technology products you need:
- Search: Use the search bar at the top of the page to look for specific products by name or keyword.
- See All Categories: Browse through our curated categories to discover products relevant to different needs.
- Select from Homepage: Explore featured products, best sellers, or special offers directly on our homepage.
Adding to Cart
Once you've found a product you wish to purchase:
- Click on the product to view its details page.
- Select any required options (e.g., color, size, if applicable).
- Enter the desired quantity.
- Click the "Add to Cart" button.
You can continue shopping or proceed to your cart by clicking the cart icon in the navigation bar.
Checkout Process
When you're ready to complete your purchase:
- Review Your Cart: Go to your shopping cart and review the items. You can update quantities or remove items here.
- Proceed to Checkout: Click the "Proceed to Checkout" button.
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Select Delivery Type:
- Pickup: Choose this option if you prefer to collect your order from our designated pickup location. Details will be provided.
- Delivery: Choose this for doorstep delivery.
- Add Address: If you selected delivery, provide your complete shipping address. For pickup, confirm your contact details.
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Payment:
- Select your preferred payment method.
- Securely enter your card details (Visa, Mastercard, Verve) or follow instructions for other payment methods like bank transfer or USSD.
- Confirm Order: Review all order details one last time and click "Place Order" or "Pay Now".
You will receive an order confirmation via email.
How To Buy for someone
Our unique "Buy for Me" feature allows you to purchase assistive products for individuals who have specifically requested them. This is a direct way to support members of the visually impaired community.
How it works:
- Navigate to the "Buy for Me" section (you can find a link on our homepage or in the navigation).
- Browse the products listed, which have been requested by individuals needing assistance.
- Select the product(s) you wish to purchase for someone.
- Add these items to your cart. They will be specially marked.
- Proceed to checkout as usual. The system will know these items are designated for a specific recipient.
- During checkout, the delivery address for "Buy for Me" items will be pre-filled with the requester's information (or a secure drop-off point managed by us). You will only need to provide your billing information.
- Complete the payment. The product will be delivered directly to the individual in need.
Thank you for considering supporting someone through our "Buy for Me" program!